Get Expert Help With Your Boat—From Anywhere
Having trouble diagnosing a boat problem? Mossy Boats offers remote troubleshooting consultations for boat owners who need professional guidance before purchasing parts, attempting repairs or calling a local shop.
Send your engine information, symptoms, pictures, videos, diagnostic codes and test results before the appointment. During your 30-minute phone or video consultation, we’ll review the problem and develop a prioritized troubleshooting plan.
Problems We Can Help With
No-start and hard-start conditions
Fuel-delivery and ignition problems
Overheating and cooling-system issues
Engine alarms and diagnostic codes
Scan-data and fuel-pressure review
Electrical troubleshooting
MerCruiser, Volvo Penta and PCM inboards
Mercury, Yamaha, Suzuki and Honda outboards
Second opinions before purchasing expensive parts
How It Works
Purchase your 30-minute consultation.
Complete the boat and engine intake form.
Submit relevant photos, videos and test results.
Schedule your phone or video call.
Receive a prioritized diagnostic and repair plan.
What This Service Includes
Review of information submitted before the call
One 30-minute phone or video consultation
Recommended diagnostic tests
Likely causes ranked in order
Recommended next steps and potential parts needed
Important Information
Remote consultation provides troubleshooting guidance based on customer-supplied information. It does not guarantee a complete diagnosis without physically inspecting and testing the boat. Do not operate a boat with an unsafe or potentially damaging condition. Payment becomes nonrefundable once the consultation begins.